Coordinated care that's always there for you
Means better care at lower costs, keeping patients first
By providing a seamless experience through care coordination, we're able to make the delivery of quality health care smoother and more affordable. Our care coordination model helps you navigate the health care system to more easily make appointments, see the provider you need to see, and schedule diagnostic and lab tests, etc. Your care coordinator oversees your spectrum of care over time. In addition, chronic disease management is aided through weekly calls, home visits, and other activities.
Your care coordinator operates as an extension of your physician's practice, providing timely reports and updates on your condition and care. Together, clinically integrated network care team members and physicians form a clinical team that extends care beyond the doctor's office or hospital. This ensures that you're supported in your home and community.
See which physicians and providers are in this network.
Care coordinators work with your provider to set:
- Care coordination among all your health care providers – we work with all of your providers to help you navigate the system, work with your insurance company, get prescriptions filled and your appointments scheduled.
- Community resource referrals – we suggest other resources, such as prescription assistance and community support programs, as needed.
- Disease support services – our providers and care coordinators discuss chronic conditions and develop a care plan to keep you moving toward better health.
- Post-hospital care – you can expect a call from a care coordinator who will help you get well and stay well, as you return home from a hospital stay.
- Smoking cessation and weight management coaching – our providers work with you to develop weight loss and/or cessation goals, and a plan to achieve them.
We're all about better health care, because we're all about you.
Download the MyCigna App.
Our clinically integrated networks participate in the simple, personalized myCigna Mobile App. The myCigna Mobile App gives you an easy way to organize and access your important health information, including everything you need in an emergency from your mobile device, anytime, anywhere. No need to carry a card.
- Monitor deductibles and co-pays
- Find a doctor, dentist or health care facility
- View ID card information for the entire family
- Review account balances
- Access claims
How care coordination can transform your health care experience
Care coordination plays a pivotal role in improving your overall health care experience by organizing all aspects of your care seamlessly. Through a coordinated approach, your health care providers collaborate to develop a comprehensive plan tailored to your unique needs, reducing gaps or overlaps in treatment.
This teamwork enhances communication between doctors, specialists, and patients, leading to more timely and accurate diagnoses, effective treatments, and better health outcomes. Care coordination helps manage chronic conditions more effectively, reduces unnecessary procedures, lowers health care costs, and improves the quality of care you receive.
Let’s talk about what we can do for you.
We work hand-in-hand with all your health care providers and thoroughly facilitate the process and flow of information – always focusing on your unique needs. Contact us for more information about our services.